Setup

How to setup MyOsteopathy

Choose how you’d like to get started. Watch a quick setup video or follow the step-by-step guide to set up your account.

Setup guide

Setup your practice

Follow the steps below to set up your MyOsteopathy account. If you're switching from another provider, send us a message and our team will reply to you by email.

1

Create your account

Start your free trial and verify your email to access MyOsteopathy.

This gives you full access to set up and explore the platform.

2

Set up your practice

Add your clinic name, address, contact details, and logo.

These details appear on bookings, communications, and patient records.

3

Add your team

Create a user profile for each team member, including their details, profile image, and permission level.

This ensures the right people have access and appear correctly to patients.

4

Set working hours

Define working hours and break times for each team member.

This controls availability and prevents booking conflicts.

5

Create appointment types

Set up your services (e.g. new patient, follow-up, sports massage), including price, duration, buffer times, and online booking availability.

This defines what patients can book and how your clinic runs day to day.

6

Assign services to team members

Link each team member to the services they provide.

Patients will only see and book services with the appropriate practitioner.

7

Enable online booking

Turn on online booking and payments, and connect it to your website or social media.

This allows patients to book appointments anytime without contacting the clinic.

8

Set up intake forms

Create or customise intake forms and assign them to the relevant services.

Collect important patient information before appointments to save time in the clinic.

9

Enable reminders and notifications

Set up email and SMS confirmations, reminders, and follow-ups. Customise your SMS sender name.

Reduces missed appointments and keeps patients informed.

10

Test your setup

Create a test patient, book an appointment, and run through the full workflow.

This ensures everything is working correctly before going live.

Get support

Need help?

If you have any questions during setup our team is happy to help. You can reach us by phone or message and we'll get you up and running.

Get Started

Get started

Start a free trial, watch demo vidoes or speak with us to see how MyOsteopathy can support your practice.

  • Start free trial
  • Book a demo
  • Watch demo videos
  • Send a message